LIFETIME
COVERAGE:
THE BASICS
Your Fyro gear is covered for life against:
- Manufacturing Defects: Faulty zippers, broken buckles, stitching errors - if it's our fault, we'll fix it.
- Material Failures: Fabric tears or failures caused by normal use, not abuse.
Translation: If our bag isn't performing like it should, we'll make it right.
WHAT'S NOT COVERED
While we'd love to protect your bag from everything, there are a few things we can't include:
- Cosmetic Wear & Tear: Scratches, scuffs, or faded fabric (we think it adds character).
- Accidents & Abnormal Use: Damages caused by overloading, extreme abuse, or throwing your bag into a volcano.
- Unauthorized Modifications: Repairs or changes not made by our team or an approved partner.
- Ownership Transfers: The warranty applies only to the original owner with proof of purchase.
If you're unsure wheather your issue qualifies, just ask! We're happy to help.
THE FIX
PROCESS:
EASY AS 1, 2, 3
1. Start the Claim: Contact us at hello@fyro.co, or use the little chat icon in the bottom right hand corner. Snap some pics of the issue, provide your proof of purchase and tell us what's going on.
2. Assessment: Our repair ninjas will evaluate the damage and determine if it's covered.
3. Repair or Replace: If it's covered, we'll let you know the next steps!
WHY WE DO THIS
We build our gear to last, and this warranty is our way to standing behind that promise, It's not just about fixing bags; it's about earning your trust.
Because at Fyro, we believe that gear designed to move you forward should never hold you back.
If you are ready to feel more streamlined & be backed by a world-class warranty, be sure to check out our bags below.